Actual Quotes From Surveys

"American exceeds expectations. Your staff/mgnt is always helpful and is superior to other suppliers"

"Thanks for all the hard work"

"We are completely satisfied with AEP/AIM and will continue to do business with them as long as possible."

"Very much appreciate AEP's responsiveness and technical input. Both Greg and Marshall are a delight to work with. Keep up the good service."

"We are very happy with all aspects of American."

"Quality products and prompt deliveries."

"Words can't express how we feel about being a part of the Family."

Customer Surveys

To enable us to better serve our customers, AIM and AEP send out periodic surveys to our clients. The feed-back from these surveys help us to understand how to serve our customers to the best of our ability, and dynamically meet our clients needs. Surveys play an important role in the continuous improvement policies, which are critical to our overall quality program.

We take our customer's ideas, views, and needs to heart. AIM has consistently performed very well on reviews of performance, service, and reliability. However, we believe that we can always grow and learn as a company; and that there is no such thing as good enough.

Surveys are retained and available for review in our office in Greensboro, NC.

Please contact us if you wish to schedule an appointment to see information from our customer surveys.